History

In 1980, J.D. Bittel created Gifts & Accents to fill the void of gift and accent furnishing stores, and to meet the needs of consumers in the area.

July 5, 1980, was the day Gifts & Accents first opened.  On that day, Gifts & Accents consisted of 2,400 square feet, and was located on the lower level of Metcalf South Mall in the northeast corner.  Gifts & Accents employed only three people, including J.D.  Over the years, Gifts & Accents expanded to meet customer demand to 3,600 square feet, then to 4,800 square feet, and then to 6,000 square feet while still occupying the northeast corner of the mall.

In 1991, J.D. created Kids at Heart, a toy store for all ages.  Kids at Heart consisted of 3,600 square feet and was also located on the lower level, just around the corner from Gifts & Accents. 

As the popularity of Gifts & Accents grew, the store was forced to do the same.  J.D. opened a third store, More Gifts & Accents, during the Christmas seasons to meet the growing demand.  In the fall of 1992, More Gifts & Accents was located on the middle level of the mall occupying a 7,500 square foot area.  In the spring of 1993, More Gifts & Accents moved down the middle level, next to Hallmark, occupying a 2,700 square foot area.

In November 1997, Gifts & Accents expanded again.  Gifts & Accents took over the 22,000 square feet where Osco Drug had previously been.  This required a move to a new location on the lower level of the mall, and is where Gifts & Accents is at present day.  The move consisted of Kids at Heart and Gifts & Accents merging together to create a superstore, and with the added space, More Gifts & Accents was no longer needed.  Gifts & Accents now employs approximately 40 to 45 people on a regular basis.

Today, Gifts & Accents is one of the largest collectible superstores in the nation, and is still growing.

The key for the continued success and growth of Gifts & Accents over the years is superior customer service.  Combining superior customer service with a bigger and better selection of merchandise is the strategy that will allow Gifts & Accents to continue to dominate the competition for years to come.

 

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